Category: Civil Service

Paths to Public Service Featuring Nathalie Nguyen

Paths to Public Service Featuring Nathalie Nguyen

Name: Nathalie Nguyen
Job Title: Council Specialist, Homeless Coordinating and Financing Council
Recommended Reading: George Orwell’s 1987 or any book of the Harry Potter Series
Spirit Animal: Sea Otters
Song stuck in your head right now OR Song you wish you didn’t like: Baby Shark Doo- Doo

What was your path into public service?

When I graduated college, I had dreams of going to law school and working in a corporate firm. Before I made that journey, I ended up applying for a fellowship with a push from a mentor. The decision landed me in Sacramento interning at the Governor’s Office of Planning and Research. I was only supposed to stay in Sacramento for a year, but 4 years later I’ve made it my home.

During the fellowship I knew nothing about the State application process. I had a mentor who told me that I should apply because he knew the state needed young people to come in and create change. Innovation was highly sought after in the State, and the idea that I could receive a paycheck while making a difference was a highly motivating factor for me.  

After graduation, 35 applications, and 7 interviews I landed a job with the Department of Social Services as an analyst working on issues surrounding foster care. I had no idea what I stepped into because I had no experience with or knew anyone in foster care, but I did know that I was willing to learn and be a part of the conversation. I was most excited about the chance to provide input to policies that affected our youth.

When I was at Social Services, one of the projects that I am proudest of was a social media campaign working to recruit younger demographics to become caregivers, foster parents, and mentors to young adults and children in care. I spearheaded the project, working with a communications company to formulate a message that would resonate with an average person who never thought of themselves as being a caregiver, analyzed social media analytics, and managed various social platforms we used to insert and project our campaign messages. The project made me realize that the State was moving in the direction of innovation, social media, and technology.  

The biggest reason I have stayed in public service (besides the retirement) is the ability to help and advocate for those who otherwise cannot. This is the greatest privilege I feel has been given to me in public service, and I feel blessed everyday to be in this platform. I never take it for granted that this opportunity has landed on my lap.  

What do you do in your current position, and what is something you are working on right now?

I currently work for the Homeless Coordinating and Financing Council as the Council Specialist. The Council is comprised of 19 members and includes State agency representatives, stakeholder appointed members, and partners. I staff all 19 members and the 4 other Council staff. In this role, I plan and execute Council meetings, which happen quarterly and are open to the public. My responsibilities include logistics; coordinating with panels, staff, the public, presenters; and anything else that is needed to execute a successful Council meeting.

In between Council meetings, I work behind the scenes to ensure the Council’s work is continuing when it is not outward facing to the public. This involves working with the Council member’s key staff on day-to-day projects. Together we work to ensure that various state agencies representing the Council are meeting state mandates and have policies in place that are consistent with helping efforts to end homelessness.

The job is rewarding because I feel like I am making a difference in what feels like the State’s biggest problem currently. The crisis is never ending, but I am happy to be contributing to an important cause and conversation. Everyday is a challenge, but a good one.

What cautionary tip would you give to someone looking for a job in state service?

Expect to be patient. The State unfortunately is slow when it comes to processing applications and can often take months. Some departments will process applications, schedule the interview and exam, but may not make their decision until weeks later. If you aren’t in a hurry to get a job with the State, the right fit will come with patience and time on your side.

What resources/advice/practice did you find most helpful when applying for jobs in public service?

I always encourage people that they should apply to jobs that interest them or have a passion for. Never apply for a job just to have a job. Life is more rewarding when your job doesn’t feel like a chore.

Take the time to look around the various state websites. Sometimes it’s just a simple google. Read about the work they are doing on their website. Does their mission align with yours? Do their values align with yours? Do they advocate for platforms that you truly believe in?

Once you take the time to research the department, visit their job recruitment page. More than likely they are hiring and if not, put it on your list and check back frequently.

If you can or know someone who works there – maybe take the time to schedule an informational interview to find out if the working environment is a good fit for you. Even if you don’t know anyone, don’t be afraid to ask during your interview what the working environment is like, what the team hat you will be working with is like, and what type of manager the person believes they are. Interviews and job applications aren’t just about finding a job, but also ensuring that both parties are the right fit for each other.

If you have resources outside of the web, use them. It’s a simple ask if anyone is hiring when you meet someone whose work aligns with yours. They can refer you to jobs or keep you in mind when they come up.

The very most important thing in looking for a public service job: PATIENCE. Be patient. The right job and right fit will come along when the time is right.


Follow us here and subscribe here for all of the latest news on how you can promote positive change with NxtGov!

Searching for the Invisible

Searching for the Invisible

NxtGov’s Participation in the Homeless Point-in-Time Count

By Kelly Joy, NxtGov Member

In January, the Community Engagement Team at NxtGov participated in Sacramento’s Point-in-Time count of people experiencing unsheltered homelessness throughout the region. The PIT count relies on hundreds of local volunteers to canvas set geographic areas throughout the county, and every volunteer directly contributes to making the PIT count as accurate and successful as possible. The information obtained during the PIT count gives not only valuable insight into the needs of a vulnerable population, but also potentially increases state and federal funding resources available in the community. Without enough trained volunteers, there are fewer people counted, which means the stories of those people are not heard and their needs are less likely to be met. NxtGov volunteers joined with staff members of the Homeless Coordinating and Financing Council and other representatives of state and local government to walk the streets of Sacramento and count the number of people experiencing unsheltered homeless. I was one of the NxtGov members who were proud to participate in such an important event for the community, and happy that our efforts helped make this important event a successful one.

There were dozens of groups of volunteers that walked the streets of Sacramento during the 2019 PIT count. The group I walked with surveyed a northern region in Sacramento’s “grid” area. We interviewed almost twenty people who were sleeping without shelter. We encountered even more that we were unable to interview.

One of the first people we interviewed was sitting on a bench at the light rail station. She said that one thing she would want to change about the homelessness system is the judgment and lack of dignity for people experiencing homelessness. “Sometimes we need a hug to get through it all. Just someone to care,” she said. She added that she felt blessed by God to be where she was in that moment to talk to people who cared to hear her story.

There were two young adults who didn’t “look homeless” by a stereotypical definition, but we interviewed them to make sure. They were both living on the streets. One got emotional and asked if we knew somewhere he could take a shower. I thanked them for their time when we finished the interviews and told them the information they provided would really make a difference. “You promise?” one of the men asked. I replied that I was positive that it would make a difference, and he seemed to be a little reassured by that.

We walked past a man trying to sleep in a planted area next to the sidewalk. He got up and offered to answer our questions. Our conversation was interrupted a number of times for him to answer questions I hadn’t asked him. After my initial confusion, it became clear that he was answering questions from another voice that I couldn’t hear. My heart sank even further when he said that he became homeless four days ago.

We encountered a veteran who responded “You’re doing the homeless count? Oh yeah, it’s January again.” He had been homeless long enough to witness many PIT counts, which take place once every two years. He had also grown up in foster care. I couldn’t help but think of the systems we have that are meant to protect people like him.

We happened across a woman who was living without shelter in a family of five, a rarity to find during the PIT count. She seemed to have a bright spirit, but there were moments during the interview that her answers felt like they carried more weight. “I have been homeless before, but it’s taking me a bit longer to come out of it this time for some reason.”

We encountered another young woman shortly after. The woman suffered from post-traumatic stress disorder due to physical family violence. She was also visibly pregnant.

We encountered a number of people living without shelter. There were a number of times that only one person out of our group of four saw someone. I couldn’t help but wonder to myself how many others were there that we weren’t able to find. Every person we did find, however, will not only contribute to our understanding of who is experiencing homelessness in our state, but also made a lasting impression on all of the volunteers who participated on the night on the count.

I don’t know the names of the people I surveyed since the surveys were anonymous, but I don’t expect that I will ever forget their faces. They were all completely different people with varied needs and experiences, but all were in a very vulnerable situation in that moment. I was glad to be part of a group that was willing to look and see the humanity in what is often considered an “invisible” problem.

Follow us here and subscribe here for all of the latest news on how you can promote positive change with NxtGov!

Government needs to close racial pay gaps in its workforce

Government needs to close racial pay gaps in its workforce

14%. That’s the estimated racial/ethnic pay gap between employees of color and White employees across California’s civil service workforce, a new report finds. While that may seem like a relatively small difference, that 14% pay gap can add up to a salary or wage disparity of approximately $10,000 each year.

The problem becomes only worse when one compares the average pay of historically underrepresented minorities (URM, which includes Black, Hispanic/Latin@, and American Indian communities), and females of color with the average pay of higher paid males, such as White and Asian males. In fact, analysis of publicly available data show that pay gaps between some females of color and White males reach an upwards of 36%.

What is driving these race and gender pay inequities?

This analysis, prepared by Hinnaneh Qazi, as part of her UC Berkeley Masters of Public Policy Graduate capstone project, in partnership with the California’s Health in All Policies Task Force, shows that the these disparities are largely a result of overrepresentation of females of color in part-time and seasonal work, concentration of URM employees in lower paying occupations as opposed to higher paying occupations groups, and White employees being more likely to hold management positions, especially the highest paid management positions. Using supplemental data from the U.S. Census American Community Survey (ACS), the paper also illustrates that pay inequality persists even after controlling for educational attainment.   

Moving forward, the State has the opportunity to investigate what is causing those inequities – and examine underlying issues related to recruitment, outreach, retention, culture, and/or promotion. NxtGov supports work like this through our program areas, but it takes more than that. We believe our workforce should equitably reflect the diversity of our state, especially in Sacramento, one of the most diverse cities in the nation.

California is a leader in shedding greater light on the State’s gender pay gap. They’ve also taken significant measures to mitigate it, from the passage of the California Fair Pay Act (SB 358) in 2015 and a bill in 2017 (AB 168) which bans employers from inquiring about a job candidate’s salary history. This year, members of NxtGov participated in unfocus groups applying UX principles to assess the use of current state tools that could be improved to increase professional development.

It’s now time to take on racial pay inequities in addition to and in intersection with gender equity – and other cities, states, and the federal public sector should follow suit.

To view the full report, click here.

 


¹State demographic data only captures an employee’s sex (whether an employee reports being male or female), and does not collect gender identify information.

DISCLAIMER: This is an unofficial organization that is not connected to any one government entity.

%d bloggers like this: