Tag: civil service

Servant Leadership: Still Relevant in the 21st Century Workforce

Servant Leadership: Still Relevant in the 21st Century Workforce

Guide Civil Service Leadership Forward Using Servant Leadership

By Tonia Burgess, NxtGov’s Director of Professional Development

 

“The only test of leadership is that somebody follows” – Robert Greenleaf

Change is imminent in the government workforce. According to the 2018 Gallup poll 66 percent of employees in the United States are unhappy, and 13 percent of the remaining 34 percent are disengaged with their jobs.  Emerging leaders should consider conducting a self-examination of their personal “why” before taking a job that can negatively influence the work experience of others. 

As individuals prepare to lead, it is important they assess their intent and motive to lead others.  Ask yourself, who will you lead and how will you lead? The way you answer this question will shape organizational culture.

Traditional leaders lead from a hierarchical perspective that is top-down focused on the executive level, to middle managers, employees, and lastly customers.  Servant leaders take the opposite view.  A servant leader functions from an inverted triangle where customers are at the top, employees next, management, and lastly executive leadership. 

Servant leadership embodies an inverted triangle. A servant leader devotes himself/herself to serving the needs of others; focuses on meeting the needs of those they lead; develops others and brings out the best in them: coaches, mentors, and encourages others; facilitates growth; and builds a sense of community that engages individuals. All of these factors demonstrate the characteristics of a servant leader. 

Funnel Visual of Servant Leadership

Robert Greenleaf a landmark leader introduced the concept of servant leadership during the 20th century. The tenets of his work continue to lend themselves to the discipline of organizational leadership and development. Greenleaf identified three significant organizations he believed were appropriate to facilitate servant leadership and they were: churches, universities, and businesses. And yes, Greenleaf expressly considered government, as a large organization or business. Greenleaf stated, “all holders of power are suspect and all actions that stem from authority are subject to question. Who and how does it serve?” Moreover, he postulated “whoever will be great among you must be your servant.” 

Greenleaf’s, style of leadership may seem unorthodox to many, especially in government.  However, as government evolves in the 21st century with variations in technology and a diverse workforce, the next generations of civil service leaders would do well to explore and adapt key principles of servant leadership to guide government forward.   


Follow us here and subscribe here for all of the latest news on how you can promote positive change with NxtGov!

Civil Service in Five Years

Civil Service in Five Years

Civil Service Promotional Opportunities Expected to See Increases in Near Future.

By Lusine Sarkisyan, NxtGov Ambassador

The CalHR’s Statewide Workforce Planning and Recruitment Unit annually analyzes state workforce demographic data and has come to the conclusion that based on December 2018 data, approximately 47 percent of managers and supervisors of state civil service are ready to retire in the next five years. 

Civil Service Permanent Managers and Supervisors Chart

CalHR Statewide Workforce Planning and Recruitment Unit, December 2018 Data 

What does this mean for rank-and-file employees? That in the next five years, there is opportunity for promotions and development, potentially if all 47 percent retire in the next five years there will be 15,371 vacancies at the manager/supervisor level within the State of California. 

Additionally, based on data from December 2018, approximately 36 percent of rank-and-file employees will be ready for retirement in the next five years. Which means that there will be 62,658 potential vacancies. These vacancies would allow rank-and-file employees to promote up, but it would also open opportunities for individuals to enter civil service.

Civil Service Permanent Rank-and-File Chart

CalHR Statewide Workforce Planning and Recruitment Unit, December 2018 Data 

With all these potential vacancies in the next five years, there is going to be more desire by rank-and-file staff to pursue avenues for gaining knowledge of programs, professional development, counseling by upper management which will ultimately lead to various forms of mentorship. In fact, CalHR has recognized this need and has issued a policy for state entities to take a proactive and strategic approach to recruiting, developing, and retraining a skilled and diverse workforce to meet current and future organizational needs. As of August 2018, there are 34 state entities who have developed some sort of succession plan to address future organizational needs. Departments similar to CalPERS, Department of Consumer Affairs, CalSTRS, and others have some form of mentorship program to help develop their staff. 

It is important to identify that mentorship is not just about getting promoted and developing one’s career, but mentorship is a great tool that results in improved relationships with colleagues, increased motivation, and most importantly improved job satisfaction.

Additionally, with these vacancies whether rank-and-file level or manager and supervisor levels, individuals seeking to enter civil service will be looking towards programs and workshops to provide tools and information in applying and entering civil service. This means, NxtGov is going to be very busy in the next five years reaching out and engaging with the local communities and partnering with various entities to help increase the workforce. Are you ready to give a helping hand?


Follow us here and subscribe here for all of the latest news on how you can promote positive change with NxtGov!

Building the Future Public Sector Workforce

Building the Future Public Sector Workforce

NxtGov and Innovative Pathways to Public Service invite you to help inspire students and young adults into public sector careers.

By Danielle Metzinger, NxtGov’s Deputy Director

Did you know more than 20% of all jobs in the six-county Sacramento region are in the public sector? That’s 1 out of every 5 jobs in our region! And with the public sector facing a wave of retirements at all levels, our region has an opportunity to bring in a new generation of skilled public servants.

NxtGov is proud to partner with Innovative Pathways to Public Service (IPPS) in their work to inspire young adults to consider public service and create accessible, inclusive pathways into public sector careers in the Sacramento region.

In support of IPPS, I’d like to invite our NxtGov community to learn more about their work and attend their upcoming leadership summit Building the Future Public Sector Workforce on August 29.

This free, half-day summit will bring together government leaders, educators, and nonprofit/industry partners to reflect on a region-wide study of public sector employment. This study includes the counties of Sacramento, Placer, El Dorado, Sutter, Yuba, and Yolo.

During the summit, participants will hear from speakers and panels on the opportunities to mitigate barriers and bring youth and young adults into public sector careers. All levels of government in the region will be represented at this event!

Learn more about the Summit and register today.

NxtGov’s partnership with IPPS has brought about dynamic projects like our Millennials in Public Service video series and ongoing consultation opportunities for our Public Recruitment Committee, and I know even more exciting work is on the horizon. I hope you’ll be part of the effort to build the future public sector workforce and lend your perspective to the workforce challenges government faces every day. Now is the time to come together and help build the future public workforce for our region and beyond.


Follow us here and subscribe here for all of the latest news on how you can promote positive change with NxtGov!

DISCLAIMER: This is an unofficial organization that is not connected to any one government entity.